Privacy Policy
Effective Date: 21 June, 2025
Welcome to SERPCrafter. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We collect personal and usage data to provide and improve our services, including:
1.1 Personal Information
When you sign up, place an order, or interact with our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Business Name & Address
- Billing/Payment Information
- Login Credentials (hashed and secured)
1.2 Usage Data
We collect data about how you use our website and services, such as:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Clicks and interactions
1.3 Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience, remember your preferences, and track usage for analytics.
2. How We Use Your Information
Your information is used for the following purposes:
- To create and manage your account
- To process orders and deliver services (e.g., Local SEO, Website Packages)
- To manage recurring service subscriptions and billing
- To improve our website and offerings
- For customer support and troubleshooting
- To send you service-related communications and updates
- For compliance with legal obligations
3. Recurring Payments & Subscriptions
If you subscribe to any recurring service or package, we will securely store your payment method details via a third-party payment processor (e.g., Stripe, PayPal). You will be notified in advance of renewal dates, and you can manage or cancel your subscriptions at any time via your dashboard or by contacting our support team.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Third-party service providers that help us operate our platform (e.g., payment processors, hosting services, analytics tools)
- Legal or regulatory authorities when required to comply with the law
- Partners or contractors working on your specific projects (e.g., SEO or web development specialists) under confidentiality agreements
5. Data Security
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access or correct your personal information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
- Manage cookie preferences via your browser settings
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal data, we will delete it immediately.
8. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for their content or privacy practices. Please review their policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, laws, or technology. We encourage you to review it periodically. Continued use of our site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: info@serpcrafter.com
- Phone: +919878370505
- Website: www.serpcrafter/contact-us/